Terms of Use – DHL Global Forwarding Portal ‘myDHLi’

  1. DHL Global Forwarding Management GmbH hereinafter referred to as “DGF”, offers a portal (hereinafter “myDHLi”) to request non-binding quotes, to book DGF transportation services, track shipments and further services as simple as possible by using the functions provided in the myDHLi (all together “Functions”).
  2. These terms shall apply in relation to your use of the myDHLi and its Functions.
  3. The quotes generated in the myDHLi are not binding and do not constitute a contract about for DHL Global Forwarding Transportation Services (hereinafter “Transportation Services”). The conclusion of a contract about for Transportation Services requires the acceptance of a binding offer by the respective DHL Global Forwarding entity, which you can submit by selecting and booking a service in the Tool. The Transportation Services are subject to the respective Terms and Conditions about DHL Global Forwarding transportation services which will be accepted separately by you in the booking process.
  4. You shall use the myDHLi only for the DGF related purposes set out in paragraph 1. You are not allowed to (a) modify, interfere with, disable any features, functionality or security controls of the myDHLi and its functions; (b) defeat, avoid, bypass, remove, deactivate or otherwise circumvent any protection mechanisms of the myDHLi and its functions, or (c) reverse engineer, decompile, disassemble or derive source code, underlying ideas, algorithms, structure or organizational form of the myDHLi and its functions.
  5. You accept that DGF is free to modify the Functions of the myDHLi or replace it with another IT-Solution at its sole discretion at any time.
  6. All texts, graphics, user interfaces, databases, trademarks, logos, and computer code (“Content”) including but not limited to the design, structure, selection, expression, “look and feel”, and arrangement of such Content in the myDHLi is owned, or licensed by DGF and is protected by copyright and trademark laws and other intellectual property rights. Except as expressly provided in these Terms of Use, no part of the myDHLi and no Content may be copied, reproduced, republished, uploaded, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution, without DGF’s express prior written consent.
  7. You are responsible for all activities conducted via the myDHLi including but not limited to other notification functionalities in accordance with the applicable competition and data protection laws. In particular you shall obtain the consent of the addressee before you use the “Share” or the “Booking” functions. On request of DGF you shall provide DGF with evidence of the consent. You shall not forward any quotes to Competitors of DGF or its affiliates. Competitors of DGF are defined as any Company that offers freight-transport and related logistics services.
  8. You shall take all necessary steps to ensure that you do not transmit or receive any computer viruses, worms or other programs whatsoever that may or are intended to damage, interfere with, intercept or expropriate any system, data or information whatsoever of DGF.
  9. You shall ensure that all information which you provide to DGF via the myDHLi is complete, correct and accurate. You will be solely responsible for any damage or consequence that may arise from the use of false or incorrect or incomplete information.
  10. DGF will collect, store and process personal data provided by you in the myDHLi as required for the provision of the services, in accordance with applicable laws and the Deutsche Post DHL Data Privacy Policy. The DHL Privacy information is available under the tab “Privacy Notice” in the footer of the website. The myDHLi may contain links to other independent third party websites (“Linked Sites”). These Linked Sites are not under DGF’s control and DGF is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained in such Linked Sites.
  11. The services and the information in the myDHLi are provided on an 'as is' basis. DGF, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. DGF, its affiliates or agents make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the Tool. No information obtained via the myDHLi shall create any warranty not expressly stated by DGF in these terms.
  12. Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply in the respective countries.
  13. To the extent permitted by law, in no event shall DGF, its affiliates or agents be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from (a) lost data or business interruption or otherwise resulting from the use of or inability to use the myDHLi or (b) the misuse of the myDHLi by any employee of the customer not authorized to use the myDHLi, whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not DGF is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, in no event shall DGF's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 100. To the extent permitted by law, the remedies stated in these terms are exclusive and are limited to those expressly provided for in these terms.
  14. You hereby indemnify DGF to the fullest extent from and against any and all liabilities, costs, demands, causes of action, damages and expenses arising out of or in any way related to the breach of any of the provisions of these Terms of Use by You.
  15. DGF may suspend your use of the myDHLi at any time at its sole discretion. Upon such suspension, you must (a) immediately discontinue your current use of the myDHLi and (b) not use the myDHLi and its functions in future. You agree that DGF shall not be liable to him or to any third party for any suspension of your access to the myDHLi.
  16. These Terms of Use shall be governed by the laws of Germany.
  17. DGF may revise these Terms of Use at any time. DGF shall notify you of any changes to these Terms of Use in text form (e.g. by e-mail) (“notification of changes”). The changes shall take effect and the contractual relationship shall continue under the changed conditions if you do not object to these changes within four (2) weeks after receiving the notification of changes by means of written notification to DGF. This deadline shall be deemed to have been met so long as the objection is sent to DGF within this time period. DGF shall specifically point out to you in the written notification of changes the above consequences of failure to object.

Version February 2020