DOMESTIC SHIPPING

Dependable Domestic Delivery

If you send large quantities of e-commerce orders or other B2C shipments within the U.S., our domestic products offer high-quality delivery (and returns) with reduced postage costs. This is possible with our expedited shipping process and Workshare partnership with the U.S. Postal Service. Their local carriers handle both final-mile delivery and return pickups, enabling you to reliably reach more than 154 million addresses six days a week.

Our Products

Our range of products offer a variety of choice for your shipping needs. All our products come with flexible pick up times, electronic invoicing and access to our online shipping tools. Our business customer web portal allows you to easily manage and track your shipments via our integrated tracking platform.

Legend: Included Not included
Max. Weight
Max. Dimension (L/W/H)
Transit Days: Expedited Max
Transit Days: Expedited
Transit Days: Ground
End-to-End-Tracking ⁴
Shipment Value Protection ⁵
DHL SmartMail Parcel Cost-effective, B2C shipping solution for parcels under 1 lb.
Max. Weight

16 oz.

Max. Dimension (L/W/H) 27'' / 17'' / 17'' ¹
Transit Days: Expedited Max 2/3 days
Transit Days: Expedited

2-5 days

Transit Days: Ground 3-8 days
End-to-End-Tracking ⁴
Shipment Value Protection ⁵ Included
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DHL SmartMail Parcel

Cost-effective, B2C shipping solution for parcels under 1 lb.

DHL SmartMail Parcel provides a reliable delivery service with full shipment visibility - all while mitigating shipping costs. The cost-effective, B2C shipping solution for parcels weighing up to 1 lb. boasts 3 service levels and Shipment Value Protection up to 100 USD.

Features:

  • Weight: Up to 16 oz.
  • Dimension: Maximum Length 27'', Width 17'', Height 17''
  • Length + Girth* ≤ 50”
  • Choice of three delivery service levels
    - Expedited Max 2/3 postal days**
    - Expedited 2-5 average postal days
    - Ground 3-8 average postal days
  • No delivery area or residential surcharge
  • Estimated delivery date
  • Saturday delivery (free of charge)
  • Free end-to-end tracking available via Customer Web Portal
  • Shipment Value Protection up to 100 USD***
  • ZIP Code validation

 

* Girth = 2W + 2H
** Some remote areas are assigned an Expected Day of Delivery (EDD) of more than 3 days
*** included for Expedited Max; available for a fee for Ground & Expedited


DHL SmartMail Parcel Plus Cost-effective, B2C shipping solution for parcels up to 25 lbs.
Max. Weight

25 lbs.

Max. Dimension (L/W/H) 27'' / 17'' / 17'' ¹
Transit Days: Expedited Max 2/3 days
Transit Days: Expedited

2-5 days

Transit Days: Ground 3-8 days
End-to-End-Tracking ⁴
Shipment Value Protection ⁵ Included
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DHL SmartMail Parcel Plus

Cost-effective, B2C shipping solution for parcels up to 25 lbs.

DHL SmartMail Parcel Plus provides a reliable delivery service with full shipment visibility - all while mitigating shipping costs. The cost-effective, B2C shipping solution for parcels weighing 1- 25 lbs. boasts 3 service levels and Shipment Value Protection up to 100 USD.

Features:

  • Weight: 1-25 lbs.
  • Dimension: Maximum Length 27'', Width 17'', Height 17''
  • Length + Girth* ≤ 50”
  • Choice of three delivery service levels
    - Expedited Max 2/3 postal days**
    - Expedited 2-5 average postal days
    - Ground 3-8 average postal days
  • No delivery area or residential surcharge
  • Estimated delivery date
  • Saturday delivery (free of charge)
  • Free end-to-end tracking available via Customer Web Portal
  • Shipment Value Protection up to 100 USD
  • ZIP Code validation

 

* Girth = 2W + 2H
** Some remote areas are assigned an Expected Day of Delivery (EDD) of more than 3 days


DHL SmartMail Parcel Return Cost-effective returns solution
Max. Weight

16 oz. / 25 lbs.

Max. Dimension (L/W/H) 27'' x 17'' x 17'' ²
Transit Days: Expedited Max -
Transit Days: Expedited

2-4 days / 1-3 days

Transit Days: Ground 3-8 days
End-to-End-Tracking ⁴
Shipment Value Protection ⁵ Included
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DHL SmartMail Parcel Return

Cost-effective returns solution

DHL SmartMail Parcel Return is the ideal solution for merchants looking to simplify and expedite their returns process. The cost-effective, end-to-end returns solution boasts 6 convenient label options and Shipment Value Protection up to 100 USD.

Features:

  • Weight: 1 oz. - 25 lbs.
  • Dimension: Maximum Length 27'', Width 17'', Height 17''
  • Length + Girth* ≤ 84''
  • Choice of three delivery service levels
    - Light 2-4 average postal days for lightweight packages that don’t exceed 16 oz.
    - Plus 1-3 average postal days for packages up to 25 lbs.
    - Ground 3-8 average postal days for packages up to 25 lbs.
  • No delivery area or residential surcharge
  • Estimated delivery date
  • Saturday delivery (free of charge)
  • Free end-to-end tracking available via Customer Web Portal
  • Shipment Value Protection up to 100 USD
  • 6 label delivery methods (Email Label, Consumer API, Link Label, Stuff-the-Box, Batch Label, Return Shipment File (RSF))

 

* Girth = 2W + 2H


DHL SmartMail Bound Printed Matter Cost-effective shipping solution for Bound Printed Matter parcels
Max. Weight

15 lbs.

Max. Dimension (L/W/H) 27'' / 17'' / 17'' ¹
Transit Days: Expedited Max -
Transit Days: Expedited

2-5 days

Transit Days: Ground 3-8 days
End-to-End-Tracking ⁴
Shipment Value Protection ⁵ Not included
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DHL SmartMail Bound Printed Matter

Cost-effective shipping solution for Bound Printed Matter parcels

DHL SmartMail Bound Printed Matter is the ideal solution for qualified BPM parcels weighing up to 15 lbs. The B2C shipping solution boasts 2 cost-effective service levels.

Features:

  • Weight: 1 - 15 lbs.
  • Dimension: Maximum Length 27'', Width 17'', Height 17''
  • Length + Girth* ≤ 50”
  • Choice of two delivery service levels
    - Expedited 2-5 average postal days
    - Ground 3-8 average postal days
  • No delivery area or residential surcharge
  • Estimated delivery date
  • Saturday delivery (free of charge)
  • Free end-to-end tracking available via Customer Web Portal
  • Shipment Value Protection available for a fee
  • ZIP Code validation


* Girth = 2W + 2H


DHL SmartMail Flats Cost-effective Flats format mailing solution
Max. Weight

16 oz.

Max. Dimension (L/W/H) 15'' / 12'' / 0.75'' ³
Transit Days: Expedited Max -
Transit Days: Expedited

-

Transit Days: Ground 3-8 days
End-to-End-Tracking ⁴
Shipment Value Protection ⁵ Not included
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DHL SmartMail Flats

Cost-effective Flats format mailing solution

DHL SmartMail Flats is the ideal solution for qualified Flats format mailings weighing up to 1 lb. The cost-effective mailing solution moves mail pieces with precision through a quality controlled process.

Features:

  • Weight: Up to 16 oz.
  • Length: 6'' - 15'' maximum
    Height: 5'' - 12'' maximum
    Thickness: 0.009'' - 0.75'' maximum
  • Uniform thickness within 0.25”
  • Ground delivery service level: 3-8 average postal days
  • No delivery area or residential surcharge
  • Saturday delivery (free of charge)
  • Limited tracking within the USPS network
  • ZIP Code validation

¹ Length + Girth ≤ 50”
²  Length + Girth ≤ 84” 
³ Min. Dimensions are L ≤ 6'', H ≤ 5'', W ≤ 0.009'' & uniform thickness within 0.25''
⁴ DHL SmartMail Flats: limited
⁵ For DHL SmartMail Parcel, Shipment Value Protection is only included for Expedited Max shipments